Feedback Skills

1 day

 Overview:

Learn how to give effective feedback to Participants following observed behaviour in an Assessment or Development Centre. 

 Designed for:

Anyone who wants to learn more about giving constructive, developmental feedback to successful or unsuccessful candidates following an Assessment or Development Centre. 

 Objectives:

 By the end of the course, delegates will be able to:

• Describe different types of feedback following an Assessment or Development Centre and the advantages and disadvantages of each 
• Demonstrate the essential skills for giving feedback, such as questioning, listening, summarizing and showing empathy 
• Prepare for and conduct a feedback session on strengths and development needs and enable the recipient to construct an appropriate outline development plan
• Recognize situations in which resistance to feedback typically occurs and describe strategies to overcome these
• Give feedback that may be difficult or contentious whilst maintaining the recipient's commitment to continuing with their personal development

 Dates: 

TBC

 Location:

Johannesburg

 Booking:

Call 011 327 7387 to enquire